Refund policy

All sales are final

Most of our pieces are one-of-a-kind vintage and pre-owned collectibles, so we don't accept returns or exchanges and don't offer refunds for change of mind.

Each piece is photographed and described as accurately as possible, including any signs of age or wear. Please review the photos and description carefully, and feel free to message us before buying if you'd like more details or photos.

Damaged or wrong item

If your parcel arrives damaged in transit, or you receive the wrong item, contact us within 48 hours of delivery with photos of the item and packaging. Please also film an unboxing video when opening your parcel, as it helps us resolve any issue quickly. Once we've reviewed it, we'll offer a full refund, or a replacement where possible.

Order cancellations

Once an order is placed it can't be cancelled.

Questions

Email smallthingsmumbai@gmail.com or WhatsApp +91 99201 56830.